Terms and Conditions

Last updated: April 11, 2025

Welcome to KhalifaBrand. Please read these Terms and Conditions carefully before using our website, www.khalifabrand.com (the “Site”), operated by KhalifaBrand, located at 7, Bell Yard, London, WC2A 2JR, United Kingdom.

By accessing or using our website and services, you agree to be bound by the following Terms and Conditions. If you do not agree to these terms, please do not use the website.

1. General Information

KhalifaBrand is a UK-based eCommerce store that sells a wide variety of pet-related products and accessories, including but not limited to items for cats, dogs, fish, rabbits, birds, and other pets.

If you have any questions or concerns, you can contact us at:

  • Phone: +44 7498 448967
  • Email: [email protected]
  • Address: 7, Bell Yard, London, WC2A 2JR, United Kingdom

2. Eligibility

You must be at least 18 years old to purchase from our website. By using our services, you confirm that you meet this requirement.

3. Products and Services

We strive to ensure all product descriptions, images, prices, and availability are accurate. However, we do not guarantee the accuracy or completeness of this information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

Products and services are subject to availability. We may limit or cancel quantities purchased per person, per household, or per order.

4. Pricing and Payment

All prices are listed in USD ($) and include applicable VAT unless otherwise stated. We reserve the right to change prices at any time without notice.

Payment can be made using a variety of secure payment methods offered at checkout. By providing your payment information, you authorize us to charge the full amount for your purchase, including any applicable taxes and shipping fees.

5. Shipping and Delivery

We ship to most locations in the UK and selected international destinations. Shipping times and fees are detailed at checkout and may vary depending on the destination and product.

Delivery dates are estimates only and not guaranteed. KhalifaBrand is not responsible for delays caused by courier services, customs, or other external factors.

6. Returns and Refunds

If you are not completely satisfied with your purchase, please refer to our Returns & Refunds Policy available on our website. Generally:

  • Items must be returned within 30 days of delivery.
  • Products must be unused, in their original packaging, and in a resellable condition.
  • Perishable goods, personalized items, or health and hygiene products (e.g., opened pet food, grooming items) are non-returnable unless defective.

Please contact us at [email protected] before initiating a return.

7. User Accounts

To make purchases or access certain features, you may be required to create an account. You agree to provide accurate and complete information and to keep your login credentials secure.

You are responsible for any activity that occurs under your account. Notify us immediately if you suspect any unauthorized use.

8. Intellectual Property

All content on this website—including logos, images, graphics, text, product designs, and software—is the property of KhalifaBrand or its licensors and is protected by UK and international copyright and intellectual property laws.

You may not reproduce, distribute, or exploit any content without our express written permission.

9. Limitation of Liability

To the fullest extent permitted by law, KhalifaBrand shall not be liable for any direct, indirect, incidental, or consequential damages arising out of your use or inability to use our products, services, or website.

We do not guarantee that the website will be secure, error-free, or free from viruses or other harmful components.

10. Pet Care Disclaimer

The information provided on this website is for general informational purposes only and is not intended as veterinary advice. Always consult a licensed veterinarian for any medical concerns related to your pets.

11. Third-Party Links

Our site may contain links to third-party websites that are not owned or controlled by KhalifaBrand. We are not responsible for the content or practices of any third-party sites.

12. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy for information on how we collect, use, and protect your personal data.

13. Changes to Terms

We reserve the right to update or change these Terms and Conditions at any time. Any changes will be posted on this page with the updated date. Your continued use of the site constitutes acceptance of the new terms.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England.

15. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

KhalifaBrand
📍 7, Bell Yard, London, WC2A 2JR, United Kingdom
📧 Email: [email protected]
📞 Phone: +44 7498 448967