Privacy Policy

Effective Date: 11-04-2025

Welcome to KhalifaBrand (“we”, “our”, “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our ecommerce website for pets, located at khalifabrand.com, and when you engage with our services, products, and online store.

Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We collect several types of information to provide and improve our services to you:

a. Personal Information

When you make a purchase or create an account, we may collect:

  • Full name
  • Email address
  • Billing and shipping addresses
  • Phone number
  • Payment details (processed securely via third-party providers)
  • Order history

b. Automatically Collected Data

When you use our website, we may collect:

  • IP address
  • Browser type and version
  • Device type
  • Referral URLs
  • Time zone and location data
  • Pages visited and time spent on site
  • Clickstream data

c. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance user experience
  • Track website usage
  • Personalize content and ads
  • Remember login details

You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To process and fulfill your orders
  • To manage your account and preferences
  • To provide customer service and respond to inquiries
  • To improve our website, services, and product offerings
  • To send transactional and promotional communications
  • To detect and prevent fraud and security issues
  • To comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

a. Service Providers

Trusted third parties who perform services on our behalf, such as:

  • Payment processors (e.g., Stripe, PayPal)
  • Shipping providers (e.g., FedEx, USPS)
  • Email marketing platforms
  • Website hosting providers These providers are bound by strict confidentiality and data protection obligations.

b. Legal Compliance

We may disclose your information if required by law, or if we believe it is necessary to:

  • Comply with legal obligations or court orders
  • Protect the safety and rights of our customers, staff, or the public
  • Investigate fraud or security issues

c. Business Transfers

In the event of a merger, acquisition, or asset sale, your data may be transferred as part of that transaction.

4. Your Rights and Choices

Depending on your location, you may have rights under data protection laws, including:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your data (subject to legal exceptions).
  • Opt-out: Opt out of marketing communications at any time.
  • Data portability: Request a transfer of your data to another provider.
  • Withdraw Consent: Withdraw previously given consent for data processing.

To exercise any of these rights, please contact us at [email protected].

5. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or destruction, including:

  • SSL encryption
  • Secure data storage
  • Access controls and authentication protocols
  • Regular security monitoring

However, no system is completely secure, and we cannot guarantee the absolute security of your data.

6. Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of those third parties. Please review their privacy policies before engaging with them.

8. International Data Transfers

If you are accessing our website from outside the country in which we operate, your information may be transferred to, stored, and processed in a country with different data protection laws. We ensure appropriate safeguards are in place when transferring data internationally.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will revise the “Effective Date” at the top. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

KhalifaBrand
Email: [email protected]
Phone: +447498448967
Address: 7, Bell Yard, London, WC2A 2JR, United Kingdom